Privacy Policy

Industrial Machinery Est. (IME) respects your privacy and is committed to protecting any personal information you share with us through our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to indme.com and is governed by the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

Information We Collect

We collect personal information only when you choose to provide it to us through our website contact and inquiry forms. This may include your name, company name, email address, phone number, and any details you include in your message or service request.

We do not require you to provide personal information to browse our website. Information is collected only when you submit an inquiry to us.

How We Use Your Information

We use the information you provide to:

Respond to your inquiries and service requests, prepare quotations and proposals related to our industrial services, communicate with you about your project or question, and maintain a record of our correspondence for follow-up and business purposes.

We do not use your information for automated marketing or sell it to third parties.

How We Protect Your Information

We apply appropriate organizational and technical measures to safeguard the personal information submitted through our website against unauthorized access, disclosure, alteration, or loss. Access to inquiry data is limited to authorized IME personnel who need it to respond to your request.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with authorized IME staff handling your inquiry, or where we are required to do so by applicable law or a lawful request from a competent authority in the Kingdom of Saudi Arabia.

Data Retention

We retain the personal information you submit only for as long as necessary to respond to your inquiry, fulfill the purpose for which it was collected, and meet any legal or business record-keeping requirements. When information is no longer needed, it is securely deleted or anonymized.

Your Rights

Under the Personal Data Protection Law of the Kingdom of Saudi Arabia, you have the right to be informed about how your personal data is collected and used, to request access to the personal data we hold about you, to request correction of inaccurate or incomplete data, and to request deletion of your personal data where there is no legal basis for retaining it.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Industrial Machinery Est. (IME)
Rd 120, 7731, Industrial Area No.1, Al Jubail, 35717, Eastern Province, Saudi Arabia
Phone: +966 13 341 7737
Email: office@indme.com